70 Years of Excellence: Driving our Community into a Sustainable Future 卓越七十載：引領社區邁向可持續未來

YK Pang Chairman of Hong Kong Jardine Matheson Limited 彭耀佳 怡和管理有限公司 香港區主席 Z ung Fu’s 70-year partnership with Mercedes- Benz has established the company as Hong Kong’s longest-standing automotive dealership, a testament to the professionalism, dedication and customer-focused teamwork of all our colleagues. Throughout my eight-year tenure at Zung Fu, I have been profoundly impressed by the camaraderie and pride shared among everyone here. There is a spirit of mutual support and cooperation, with each team member giving their all even in the most challenging times, to provide exceptional and attentive service for our customers. The team spirit at Zung Fu was not forged overnight but has been cultivated over seven decades. Many colleagues have risen through the ranks, from apprentices and management trainees to leadership roles. This wealth of experiencemeans our staff possess an extensive knowledge of the company’s history and the operational intricacies of all our vehicles, enabling them to offer expert advice to customers at any time. As a result, we have built a loyal, long-term customer base, with some families spanning three or more generations who consistently choose automotive brands represented by the Zung Fu Group. I have always emphasised the importance of attention to detail in retail. Mercedes-Benz, as a luxury automotive brand, symbolises the best in quality. We strive for excellence in our service offerings, with a particular focus on safety. We have had numerous instances where customers involved in serious traffic accidents emerged unscathed, despite their vehicles being total losses, thanks to the protection their vehicles provided and the excellent maintenance by Zung Fu. Their subsequent expressions of gratitude underscore the unwavering trust customers place in Mercedes-Benz and Zung Fu. 2 W O R D S F R O M S E N I O R E X E C U T I V E S 管 理 層 分 享