70 Years of Excellence: Driving our Community into a Sustainable Future 卓越七十載:引領社區邁向可持續未來
Diversity of Aftersales Service: Leading the Industry Zung Fu offers a range of diverse aftersales service products to meet the needs of different car owners. These include regular maintenance plans, extended warranty, and various parts repairs. We have always prioritised customer experience; for example, our maintenance and repair services can be extended for up to five years, which is particularly helpful for daily drivers and allows customers to obtain excellent protection at a reasonable price. In recent years, we have launched Zung Fu’s own brand of high-quality aftersales products, such as the Speedline dash cam, which has earned a good reputation in the market for both its function and quality. In 2024, we introduced Hong Kong’s first Tyre Tread Scanner, which provides important real-time data such as tyre depth and tread patterns, giving customers a clear view of their vehicles at a glance. We also cater to the needs of EV owners, offering flexible and convenient mobile aftersales repair services to save time. The innovative Mobile Service team was born to fulfil this need, making Zung Fu the first dealer in the Mercedes-Benz’s Asia-Pacific market to launch mobile aftersales repair services. Customers can simply make a phone call, and our mobile service team will travel directly to the specified location to provide repair, maintenance, upgrade and parts replacement services for Mercedes-Benz vehicles, allowing customers to enjoy the convenience of mobile services with greater peace of mind. For corporate customers, Zung Fu provides customised maintenance and repair plans to ensure that each vehicle receives the most appropriate care. Take large hotel groups and corporates as examples, we arrange Mobile Service teams to conduct regular inspections, maintenance, repairs and even product upgrades for these vehicles at designated locations or car parks upon customers’ requests. Through customised maintenance plans, corporate customers can ensure long-term vehicle stability, with reduced maintenance costs, while minimising overall downtime. 44 O U R S E R V I C E S & S O L U T I O N S 卓 越 服 務 智 慧 之 選
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