70 Years of Excellence: Driving our Community into a Sustainable Future 卓越七十載：引領社區邁向可持續未來

Online Booking and Digital Interaction We recognise the importance of high-quality online experiences in today’s digital age. We provide convenient and efficient online services, ensuring customers can access professional assistance and care at any time. The online experience spans multiple platforms, including website chat functions and social media communities. Whether customers are seeking vehicle information, booking maintenance services, or requiring technical support, Zung Fu Group’s online team responds promptly to all queries. The website features an online test drive booking system, allowing customers to easily schedule test drives at a time and location convenient for them. This service proved particularly valuable during the pandemic, enabling customers to experience our vehicles safely. For aftersales care, the online booking system enables customers to conveniently book repair and maintenance services, enhancing flexibility and customer satisfaction. Zung Fu Group actively engages with customers on various social media platforms, fostering close relationships. Regular updates on brand news, product information and events are shared across Facebook, Instagram, YouTube and other channels, encouraging customer participation. The social media team prioritises customer feedback, carefully addressing every comment and message to ensure swift issue resolution. This close interaction has helped us gain deeper insights into customer needs and expectations, driving continuous improvements in product quality and service. Additionally, we offer an online car purchase service, enabling customers to select and buy their preferred models from home. The platform allows customers to check inventory, explore offers and make reservations. Zung Fu’s Sales Consultants provide personalised guidance throughout the purchase process. Going the extra mile, we also offer a home delivery service, allowing customers to receive their new cars conveniently near their residence. 50 O U R N E TWO R K 業 務 網 絡 無 遠 弗 屆